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127
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HICSS
2006
IEEE
123views Biometrics» more  HICSS 2006»
15 years 9 months ago
Determinants of Performance in Customer Relationship Management - Assessing the Technology Usage-Performance Link
The management of customer relationships has become a top priority for companies in the last years. Despite this, little is known about the factors of successful CRM implementatio...
Goetz Greve, Sönke Albers
162
Voted
CACM
1999
132views more  CACM 1999»
15 years 3 months ago
Agents That Buy and Sell
Software agents have become very popular in the last six or so years. They have been used successfully to filter information, match people with similar interests and automate repe...
Pattie Maes, Robert H. Guttman, Alexandros Moukas
139
Voted
CAISE
2008
Springer
15 years 5 months ago
Extended Kaos to Support Variability for Goal Oriented Requirements Reuse
This work is done as part of the Tacos project1 whose aims is to define a component-based approach to specify trustworthy systems from the requirements phase to the specification p...
Farida Semmak, Christophe Gnaho, Régine Lal...
117
Voted
IADIS
2003
15 years 5 months ago
Querying Databases and XML Documents: Comparative Study and a New Proposal
XML has become the most useful standard of data interchange in the web and e-business world and there is a large amount of information stored in this format. Nonetheless, a large ...
Ana Fermoso García, María José...
WWW
2005
ACM
16 years 4 months ago
Signing individual fragments of an RDF graph
Being able to determine the provenience of statements is a fundamental step in any SW trust modeling. We propose a methodology that allows signing of small groups of RDF statement...
Giovanni Tummarello, Christian Morbidoni, Paolo Pu...