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» Contextual Inquiry in Signal Boxes of a Railway Organization
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IFIP
2009
Springer
14 years 1 months ago
Contextual Inquiry in Signal Boxes of a Railway Organization
A number of selected field-study techniques have been validated in a case study in the domain of railway signal boxes. The context of this work is the endeavour of a human-centred ...
Joke Van Kerckhoven, Sabine Geldof, Bart Vermeersc...
TSD
2007
Springer
14 years 1 months ago
Constructing Empirical Models for Automatic Dialog Parameterization
Automatic classification of dialogues between clients and a service center needs a preliminary dialogue parameterization. Such a parameterization is usually faced with essential di...
Mikhail Alexandrov, Xavier Blanco, Natalia Ponomar...