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ACL
1998
15 years 6 months ago
Dialogue Management in Vector-Based Call Routing
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Jennifer Chu-Carroll, Bob Carpenter
ICIS
2000
15 years 6 months ago
A Delphi examination of public sector ERP implementation issues
A Delphi survey of ERP life cycle management issues was conducted within five agencies of the Queensland government. The five agencies each implemented SAP Financials at around th...
She-I Chang, Guy G. Gable, Errol Smythe, Greg Timb...
HPN
1997
15 years 5 months ago
Mobiware: QoS-aware middleware for mobile multimedia communications
Next generation wireless communications system will be required to support the seamless delivery of voice, video and data with high quality. Delivering hard Quality of Service (QO...
Andrew T. Campbell
154
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WOA
2007
15 years 5 months ago
An Agent Based Solution for Dispatching Items in a Distributed Environment
—This paper describes Herald, an agent based toolkit for dispatching and processing items in a distributed environment. Herald is suitable for scenarios where the process could b...
Christian Vecchiola, Alberto Grosso, Andrea Passad...
CCS
2008
ACM
15 years 5 months ago
Building castles out of mud: practical access pattern privacy and correctness on untrusted storage
We introduce a new practical mechanism for remote data storage with efficient access pattern privacy and correctness. A storage client can deploy this mechanism to issue encrypted...
Peter Williams, Radu Sion, Bogdan Carbunar
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