Online social media draws heavily on active reader participation, such as voting or rating of news stories, articles, or responses to a question. This user feedback is invaluable ...
The High-Energy Physics (HEP) community spearheaded Open Access with over half a century of dissemination of pre-prints, culminating in the arXiv system. It is now proposing an Op...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Abstract: The economic relevance of IT risk is increasing due to various operational, technical as well as regulatory reasons. Increasing flexibility of business processes and risi...
— Most wireless systems receive a license that gives them exclusive access to a block of spectrum. Exclusivity guarantees adequate quality of service, but it also leads to inefï¬...