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SIGSOFT
2004
ACM
14 years 10 months ago
How a good software practice thwarts collaboration: the multiple roles of APIs in software development
The principle of information hiding has been very influential in software engineering since its inception in 1972. This principle prescribes that software modules hide implementat...
Cleidson R. B. de Souza, David F. Redmiles, Li-Te ...
WWW
2007
ACM
14 years 10 months ago
Expertise networks in online communities: structure and algorithms
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...
Jun Zhang, Mark S. Ackerman, Lada A. Adamic
WWW
2006
ACM
14 years 10 months ago
Invisible participants: how cultural capital relates to lurking behavior
The asymmetry of activity in virtual communities is of great interest. While participation in the activities of virtual communities is crucial for a community's survival and ...
Vladimir Soroka, Sheizaf Rafaeli
WWW
2003
ACM
14 years 10 months ago
The Eigentrust algorithm for reputation management in P2P networks
Peer-to-peer file-sharing networks are currently receiving much attention as a means of sharing and distributing information. However, as recent experience shows, the anonymous, o...
Sepandar D. Kamvar, Mario T. Schlosser, Hector Gar...
CHI
2005
ACM
14 years 10 months ago
Work coordination, workflow, and workarounds in a medical context
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...