Data mining can be used to extensively automate the data analysis process. Techniques for mining interval time series, however, have not been considered. Such time series are commo...
Roy Villafane, Kien A. Hua, Duc A. Tran, Basab Mau...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
Mining user preferences plays a critical role in many important applications such as customer relationship management (CRM), product and service recommendation, and marketing camp...
Bin Jiang, Jian Pei, Xuemin Lin, David W. Cheung, ...
A lift curve, with the true positive rate on the y-axis and the customer pull (or contact) rate on the x-axis, is often used to depict the model performance in many data mining ap...