In this paper we introduce the idea of organizing systems. Through a number of examples from an ongoing ethnographic study of family life, we suggest that organizing systems come ...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
This study examines the usability challenges faced by new players of massively multiplayer online role-playing games (MMORPGs), one of the fastest-growing segments of the video ga...
Weblogs (or blogs) are frequently updated webpages with posts typically in reverse-chronological order. Blogging is the latest form of online communication to gain widespread popu...
Diane J. Schiano, Bonnie A. Nardi, Michelle Gumbre...
Relations between users on social media sites often reflect a mixture of positive (friendly) and negative (antagonistic) interactions. In contrast to the bulk of research on soci...
Jure Leskovec, Daniel P. Huttenlocher, Jon M. Klei...