“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
—Data grids, such as the ones used by the high energy physics community, are used to share vast amounts of data across geographic locations. However, interactions with grid data ...
Karolina Sarnowska, Andrew S. Grimshaw, Erwin Laur...
This paper explores techniques for evaluating and improving immersion in Desktop Virtual Reality (VR). Three experiments are reported which extend findings on immersion in VR repo...
George G. Robertson, Mary Czerwinski, Maarten van ...
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
We argue that while work to optimize the accessibility of the World Wide Web through the publication and dissemination of a range of guidelines is of great importance, there is al...
David Sloan, Andy Heath, Fraser Hamilton, Brian Ke...