Online offerings such as web search, news portals, and e-commerce applications face the challenge of providing high-quality service to a large, heterogeneous user base. Recent eff...
In this paper, we describe the lessons we learned in developing AgentBuilder, a commercial system for rapidly creating agents that extract information from web sites. AgentBuilder...
The term "Web 2.0" is used to describe applications that distinguish themselves from previous generations of software by a number of principles. Existing work shows that...
partners are abstracted as Web services, we have introduced additional constructs to represent human users and define human interaction patterns. Each business process defined in o...
Although mobile services can be used ubiquitously, their employment and the interaction with them are still restricted by the constraints of mobile devices. In order to facilitate...
Gregor Broll, Sven Siorpaes, Enrico Rukzio, Massim...