ABSTRACT: In the context of Internet-based applications where heterogeneous, legacy entities should integrate and cooperate, the efficiency of the software production process is a ...
In this study, we investigated people's relationships with AIBO, a robotic pet, through 6,438 spontaneous postings in online AIBO discussion forums. Results showed that AIBO ...
Batya Friedman, Peter H. Kahn Jr., Jennifer Hagman
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...
In this paper, we examine the discursive situation of Wikipedia. The primary goal is to explore principle ways of analyzing and characterizing the various forms of communicative u...