SweetDeal is a rule-based approach to representation of business contracts that enables software agents to create, evaluate, negotiate, and execute contracts with substantial auto...
Extensible Markup Language (XML) is becoming the de facto standard for exchanging information over the Internet, which results in the proliferation of XML documents. This has led ...
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
This paper discusses extensions to the previously developed “essentiality and proficiency” approach to increasing usability and accessibility of websites. The existing approa...
Matthew T. Atkinson, Jatinder Dhiensa, Colin H. C....
The adoption of advanced integration technologies that enable private and public organizations to seamlessly execute their business transactions electronically is still relatively...
Till Janner, Fenareti Lampathaki, Volker Hoyer, Sp...