Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
The utility of an enterprise search system is determined by three key players: the information retrieval (IR) system (the search engine), the enterprise users, and the service pro...
Mingfang Wu, James A. Thom, Andrew Turpin, Ross Wi...
A web application is a "two-part" program, with its components deployed both in the browser and in the web server. The communication between these two components inevita...
Kehuan Zhang, Zhou Li, Rui Wang 0010, XiaoFeng Wan...
Most current work in data mining assumes that the database is static, and a database update requires rediscovering all the patterns by scanning the entire old and new database. Su...
As a new public key primitive, attribute-based encryption (ABE) is envisioned to be a promising tool for implementing fine-grained access control. To further address the concern o...