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ICDM
2006
IEEE
116views Data Mining» more  ICDM 2006»
14 years 2 months ago
Improving Personalization Solutions through Optimal Segmentation of Customer Bases
On the Web, where the search costs are low and the competition is just a mouse click away, it is crucial to segment the customers intelligently in order to offer more targeted and...
Tianyi Jiang, Alexander Tuzhilin
EOR
2010
110views more  EOR 2010»
13 years 8 months ago
Pricing surplus server capacity for mean waiting time sensitive customers
Resources including various assets of supply chains, face random demand over time and can be shared by others. We consider an operational setting where a resource is shared by two...
Sudhir K. Sinha, N. Rangaraj, N. Hemachandra
MHCI
2009
Springer
14 years 3 months ago
Automatic mobile menu customization based on user operation history
Mobile devices are becoming more and more difficult to use due to the sheer number of functions now supported. In this paper, we propose a menu customization system that ranks fun...
Yusuke Fukazawa, Mirai Hara, Masashi Onogi, Hideto...
ACMICEC
2004
ACM
149views ECommerce» more  ACMICEC 2004»
14 years 1 months ago
Emerging customer trends towards mobile music services
Elaborating on the rapid evolution of mobile entertainment services, this paper investigates customers’ preferences and attitudes towards mobile music services in Europe through...
Pavlos Vlachos, Adam P. Vrechopoulos
ICSM
2008
IEEE
14 years 2 months ago
Retrieving relevant reports from a customer engagement repository
Customers of modern enterprise applications commonly engage the vendor of the application for onsite troubleshooting and fine tuning of large deployments. The results of these eng...
Dharmesh Thakkar, Zhen Ming Jiang, Ahmed E. Hassan...