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» Customer Interfacing - Lessons Learned
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MLDM
2010
Springer
13 years 3 months ago
The Impact of Experimental Setup in Prepaid Churn Prediction for Mobile Telecommunications: What to Predict, for Whom and Does t
Prepaid customers in mobile telecommunications are not bound by a contract and can therefore change operators (`churn') at their convenience and without notification. This mak...
Dejan Radosavljevik, Peter van der Putten, Kim Kyl...
AMEC
2004
Springer
14 years 1 months ago
Bidding for Customer Orders in TAC SCM
Abstract. Supply chains are a current, challenging problem for agentbased electronic commerce. Motivated by the Trading Agent Competition Supply Chain Management (TAC SCM) scenario...
David Pardoe, Peter Stone
AGILEDC
2006
IEEE
14 years 2 months ago
Executable Acceptance Tests for Communicating Business Requirements: Customer Perspective
Using an experimental method, we found that customers, partnered with an IT professional, are able to use executable acceptance test (storytest)-based specifications to communicat...
Grigori Melnik, Frank Maurer, Mike Chiasson
UIST
2005
ACM
14 years 2 months ago
A1: end-user programming for web-based system administration
System administrators work with many different tools to manage and fix complex hardware and software infrastructure in a rapidly paced work environment. Through extensive field st...
Eser Kandogan, Eben M. Haber, Rob Barrett, Allen C...
COMAD
2008
13 years 10 months ago
Personalized Web-page Rendering System
Personalized rendering of web pages gives the users greater control to view only what they prefer. The goal of this work is to provide a tool that will let users customize the con...
Swapna Raj Prabakara Raj, Balaraman Ravindran