209 search results - page 13 / 42 » Customer Service Management: Towards a Management Informatio... |
OTM
2005
Springer
14 years 1 months ago
2005
Springer
In our current connected wireless world, mobile devices are enabled to use various networking facilities. Although this enables mobile users to communicate any time and any place, ...
JCM
2007
13 years 7 months ago
2007
Mechanisms and protocol interactions for seamless handover of mobile multicast/broadcast services using unidirectional access networks in heterogeneous Mobile IP infrastructures ar...
KBSE
2008
IEEE
14 years 2 months ago
2008
IEEE
Software vendors are unaware of how their software performs in the field. They do not know what parts of their software are used and appreciated most and have little knowledge ab...
FLAIRS
2006
13 years 9 months ago
2006
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
MOBIDE
2009
ACM
14 years 2 months ago
2009
ACM
The explosive growth of location-detection devices, wireless communications, and mobile databases has resulted in the realization of location-based services as commercial products...