209 search results - page 14 / 42 » Customer Service Management: Towards a Management Informatio... |
HPN
1998
13 years 9 months ago
1998
: The attempt to provide QoS in IP networks has raised some interesting questions on how a service can be provided to meet the application requirements while obeying the network re...
DAIS
2011
12 years 11 months ago
2011
As location-based services on mobile devices are entering more and more everyday life, we are concerned in this paper with finding ways to master the level of quality of location ...
TCGOV
2005
Springer
14 years 1 months ago
2005
Springer
As software processes for developing eGovernment services become more complex, it is necessary to provide computer-based tools to support the software engineering process. Furtherm...
COST
1994
Springer
14 years 13 hour ago
1994
Springer
Existing and upcoming distributed multimedia applications require highly diverse services to satisfy their communication needs. Service integrated communication systems should be c...
AAI
2000
13 years 7 months ago
2000
: This paper describes how ADEPT's agent-based design and implementation philosophy was used to prototype a business process management system for a real-world application. Th...