209 search results - page 16 / 42 » Customer Service Management: Towards a Management Informatio... |
IJAHUC
2011
12 years 11 months ago
2011
: We propose and investigate the Internet Protocol version 6 (IPv6) enabled mobility framework to improve the user mobility experience in heterogenous wireless networks. The framew...
DSN
2007
IEEE
14 years 2 months ago
2007
IEEE
New versions of existing large-scale web services such as Passport.com© have to go through rigorous performance evaluations in order to ensure a high degree of availability. Perf...
GLOBECOM
2007
IEEE
14 years 2 months ago
2007
IEEE
—The current trends in service consolidation over Internet Protocol (IP) also stimulates the integration of the industrial automation system with the information technology (IT) ...
DS
2001
13 years 9 months ago
2001
The rapid development of the Internet and of distributed computing has led to a proliferation of online service providers such as digital libraries, web information sources, electr...
ACMICEC
2005
ACM
14 years 1 months ago
2005
ACM
Electronic commerce applications (e-commerce) need connecting technologies to support the external, agreed-upon or flexible business processes. This requires a specification of th...