209 search results - page 28 / 42 » Customer Service Management: Towards a Management Informatio... |
MDM
2004
Springer
14 years 1 months ago
2004
Springer
Seamless roaming in heterogeneous circuit-switched and IP networks is key for successful migration towards all-IP. The Unified Mobility Manager (UMM) keeps track of users’ locat...
SAINT
2005
IEEE
14 years 1 months ago
2005
IEEE
The research community is working towards a new allencompassing vision of the Internet. This vision certainly includes powerful transport and switching technologies, wireless netw...
ICC
2000
IEEE
14 years 8 days ago
2000
IEEE
— In this paper, we propose the use of QoS routing to enhance the support of IP Telephony. Our proposed scheme is based on QoS intradomain OSPF routing, an extension of the conve...
ISEMANTICS
2010
13 years 9 months ago
2010
We present BibBase, a system for publishing and managing bibliographic data available in BibTeX files. BibBase uses a powerful yet light-weight approach to transform BibTeX files ...
MOBIQUITOUS
2005
IEEE
14 years 1 months ago
2005
IEEE
A significant deterrent to the ability to connect in a spontaneous manner in cross-enterprise collaborative applications is the difficulty in users from different domains being ab...