The management of one-to-one business interaction is challenged by the latency in the acquisition of information about the individual customer's preferences. Although sharing ...
Barbara Negro, Angelo Difino, Fabio Bellifemine, G...
Current standardization efforts aim towards a unifying platform for fixed and mobile telecommunication services. The IP multimedia subsystem is advocated as the candidate for buil...
Andreas Klenk, Michael Kleis, Benoit Radier, Sanaa...
Nowadays, voice over IP (VoIP) telephony networks are connected to classic public switched telephony networks (PSTNs). Emergency calls from VoIP peers to PSTN public service answe...
Nils Aschenbruck, Matthias Frank, Peter Martini, J...
Services in pervasive computing systems must evolve so that they become minimally intrusive and exhibit inherent proactiveness and dynamic adaptability to the current conditions, u...
Maria Strimpakou, Ioanna Roussaki, Carsten Pils, M...
Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...