209 search results - page 31 / 42 » Customer Service Management: Towards a Management Informatio... |
MSWIM
2009
ACM
14 years 2 months ago
2009
ACM
The provision of rich multimedia services, such as Mobile TV, is considered of key importance for the Long Term Evolution (LTE) proliferation in mobile market. To this direction, ...
DASFAA
2009
IEEE
14 years 2 months ago
2009
IEEE
Abstract. Privacy becomes a major concern for both customers and enterprises in today’s corporate marketing strategies, many research efforts have been put into developing new p...
SIGUCCS
2000
ACM
14 years 7 days ago
2000
ACM
Open Source Software (OSS) has made great strides toward mainstream acceptance over the past two years. However, many IT managers, both in business and academia, are still cautiou...
CASCON
2008
13 years 9 months ago
2008
Databases are growing rapidly in scale and complexity. High performance, availability, and further service level agreements need to be satisfied under any circumstances to please ...
IJCAI
2003
13 years 9 months ago
2003
Web personalization is the process of customizing a web site to the needs of each specific user or set of users, taking advantage of the knowledge acquired through the analysis of ...