209 search results - page 33 / 42 » Customer Service Management: Towards a Management Informatio... |
ISESE
2006
IEEE
14 years 1 months ago
2006
IEEE
We consider empirical evaluation of the availability of the deployed software. Evaluation of real systems is more realistic, more accurate, and provides higher level of confidenc...
DISCEX
2003
IEEE
14 years 1 months ago
2003
IEEE
This exhibition demonstrates an IP-layer anonymizing infrastructure, called ANON, which allows server addresses to be hidden from clients and vice versa. In providing address anon...
IUI
2003
ACM
14 years 1 months ago
2003
ACM
Computer-based annotation is increasing in popularity as a mechanism for revising documents and sharing comments over the Internet. One reason behind this surge is that viewpoints...
ICSOC
2004
Springer
14 years 1 months ago
2004
Springer
Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that gov...
CIC
2006
13 years 9 months ago
2006
A major goal of the BcN (Broadband Convergence Network) is to facilitate convergence of networks and services. Many transport-related technologies were considered. One technology ...