209 search results - page 34 / 42 » Customer Service Management: Towards a Management Informatio... |
SAC
2009
ACM
14 years 2 months ago
2009
ACM
IP multicast is increasingly seen as efficient mode of live content distribution in the Internet to significantly large subscriber bases. Despite its numerous benefits over IP u...
ISSA
2004
13 years 9 months ago
2004
The World Wide Web (WWW) is fast becoming the central location for goods, services and information. The very factors that make the Internet such a powerful medium combine to make ...
WWW
2007
ACM
14 years 8 months ago
2007
ACM
This paper is concerned with the problem of browsing social annotations. Today, a lot of services (e.g., Del.icio.us, Filckr) have been provided for helping users to manage and sh...
INFOCOM
2006
IEEE
14 years 1 months ago
2006
IEEE
— This paper presents our work in the context of the Adaptive Resource Management (ARM) internal research project at the University of Milano-Bicocca, Italy. The project addresse...
CIKM
2008
Springer
13 years 9 months ago
2008
Springer
Web spam is a widely-recognized threat to the quality and security of the Web. Web spam pages pollute search engine indexes, burden Web crawlers and Web mining services, and expos...