209 search results - page 5 / 42 » Customer Service Management: Towards a Management Informatio... |
ECIS
2001
13 years 9 months ago
2001
Governments are employing modern information and communication technologies to better serve society. Raising the effectiveness of government as well as the quality of the civil se...
SIGUCCS
2003
ACM
14 years 1 months ago
2003
ACM
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
HICSS
2012
IEEE
12 years 3 months ago
2012
IEEE
The migration to a service based economy has led many firms to emphasize the service component of their product offerings. This shift has led to the emergence of a business model ...
HICSS
2008
IEEE
14 years 2 months ago
2008
IEEE
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
NOMS
2008
IEEE
14 years 2 months ago
2008
IEEE
—Automatic service and application deployment and management is becoming possible through the use of service and infrastructure discovery and policy systems. But using the infras...