Coarse-grained approaches to customization allow the user to enable or disable groups of features at once, rather than individual features. While this may reduce the complexity of...
Recent research has demonstrated the benefits of active networks: customized network services can easily be built and modified, packet streams can be processed inside the network...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Job management subsystems in parallel environments have to address two important issues: (i) how to associate processes present in the system to the tasks of parallel jobs, and (ii...
Image processing applications (IPA) requirements can be best met by using the distributed environment. The authors had developed an environment over a network of VAX/VMS and Unix f...