Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
The paper studies the relationship between information technology (IT), time personality and managerial productivity. Time personality is captured by concepts of polychronicity an...
Service portals are systems which expose a bundle of web services to the user, allowing the specification and subsequent execution of complex tasks defined over these individual...
Debra E. VanderMeer, Anindya Datta, Kaushik Dutta,...
How do we know if we can afford a particular purchase? We can find out what the payments might be and check our balances on various accounts, but does this answer the question? Wh...
A growing number of databases especially those published on the Web are becoming available to external users. Users of these databases are provided simple form-based query interfa...