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» Data Mining: An AI Perspective
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IS
2007
13 years 7 months ago
Business process mining: An industrial application
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
AI
2002
Springer
13 years 7 months ago
Learning Bayesian networks from data: An information-theory based approach
This paper provides algorithms that use an information-theoretic analysis to learn Bayesian network structures from data. Based on our three-phase learning framework, we develop e...
Jie Cheng, Russell Greiner, Jonathan Kelly, David ...
ACMICEC
2008
ACM
222views ECommerce» more  ACMICEC 2008»
13 years 9 months ago
A seller's perspective characterization methodology for online auctions
Online auction services have reached great popularity and revenue over the last years. A key component for this success is the seller. Few studies proposed analyzing how the selle...
Arlei Silva, Pedro Calais, Adriano M. Pereira, Fer...
SPIESR
2004
127views Database» more  SPIESR 2004»
13 years 8 months ago
New perspective on visual information retrieval
Visual information retrieval (VIR) is a research area with more than 300 scientific publications every year. Technological progress lets surveys become out of date within a short ...
Horst Eidenberger