Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
In recent years, text classification in sentiment analysis has mostly focused on two types of classification, the distinction between objective and subjective text, i.e. subjectiv...
Multispectral printer characterization requires an effective model to map printer input digital counts into reflectance spectra and vice versa. This paper presents a novel strateg...
Information systems (IS) and software engineering (SE) have shared the domain of systems and software development for several decades with too little overlap in practice and resea...
One of the most important qualities related to the use of information systems is arguably the usability achieved in actual use-situations. Three central criteria for usability as ...