Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
This paper introduces WebQuests as potential teaching tools for HCI and software design educators. Based on our daylong observations of a high-school class, we believe that WebQue...
Information overload is a growing threat to the productivity of today’s knowledge workers, who need to keep track of multiple streams of information from various sources. RSS fe...
Lichan Hong, Gregorio Convertino, Bongwon Suh, Ed ...
Although usability methods are widely used for evaluating conventional graphical user interfaces and websites, there is a growing concern that current approaches are inadequate fo...
Parmit K. Chilana, Jacob O. Wobbrock, Andrew J. Ko