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153
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MANSCI
2008
116views more  MANSCI 2008»
15 years 5 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
IEEESP
2007
98views more  IEEESP 2007»
15 years 5 months ago
Educating Students to Create Trustworthy Systems
igh level of abstraction and to provide broad oversight. In contrast, the goal of computer science security education is to provide the technicalexpertisetodevelopsecure software a...
Richard S. Swart, Robert F. Erbacher
SIAMSC
2008
150views more  SIAMSC 2008»
15 years 5 months ago
Asymptotic Stability of a Jump-Diffusion Equation and Its Numerical Approximation
Asymptotic linear stability is studied for stochastic differential equations (SDEs) that incorporate Poisson-driven jumps and their numerical simulation using Eulertype discretisa...
Graeme D. Chalmers, Desmond J. Higham
136
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BIOINFORMATICS
2005
93views more  BIOINFORMATICS 2005»
15 years 5 months ago
Donuts, scratches and blanks: robust model-based segmentation of microarray images
Inner holes, artifacts and blank spots are common in microarray images, but current image analysis methods do not pay them enough attention. We propose a new robust model-based me...
Qunhua Li, Chris Fraley, Roger Eugene Bumgarner, K...
180
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JC
2007
160views more  JC 2007»
15 years 5 months ago
BDDC methods for discontinuous Galerkin discretization of elliptic problems
A discontinuous Galerkin (DG) discretization of Dirichlet problem for second-order elliptic equations with discontinuous coefficients in 2-D is considered. For this discretization...
Maksymilian Dryja, Juan Galvis, Marcus Sarkis