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» Describing Business Processes with Use Cases
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DMIN
2006
106views Data Mining» more  DMIN 2006»
15 years 6 months ago
A Medical Claim Fraud/Abuse Detection System based on Data Mining: A Case Study in Chile
This paper describes an effective medical claim fraud/abuse detection system based on data mining used by a Chilean private health insurance company. Fraud and abuse in medical cla...
Pedro A. Ortega, Cristián J. Figueroa, Gonz...
144
Voted
IJIT
2004
15 years 6 months ago
Adaptive Algorithm to Predict the QoS of Web Processes and Workflows
Workflow Management Systems (WfMS) allow organizations to streamline and automate business processes and reengineer their structure. One important requirement for this type of syst...
Jorge Cardoso
ER
2008
Springer
117views Database» more  ER 2008»
15 years 6 months ago
On the Formal Semantics of Change Patterns in Process-Aware Information Systems
Due to a turbulent market enterprises should be able to adapt their business processes in a quick and flexible way. This requires adaptive process-aware information systems (PAISs)...
Stefanie Rinderle-Ma, Manfred Reichert, Barbara We...
FLAIRS
2003
15 years 6 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham
127
Voted
WSC
2004
15 years 6 months ago
Analysis of Supply Chains Using System Dynamics, Neural Nets, and Eigenvalues
Supply chain management is a critically significant strategy that enterprises depend on in meeting the challenges of today's highly competitive and dynamic business environme...
Luis Rabelo, Magdy Helal, Chalermmon Lertpattarapo...