The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
This paper explains the structure of a project repository, which enables you to trace business processes and business rules to the architecture and design of the software system. T...
Field usability research involves observing people in their own environments—for example, workplaces, homes, and schools—to learn their normal or natural behavior. Through fie...
: We aim at elaborating a decision support system to manage concrete experience, using Artificial Intelligence methods, such as Case-Based Reasoning. We target any organization tha...
: This paper reports from a systems development research tradition in which emphasis is put on relating research activities to practice and on establishing fruitful collaboration b...