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» Design and Analysis of Diagnostic Service Centers
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KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 7 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
ICWS
2009
IEEE
14 years 4 months ago
Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
Chris Connelly, Brian Cox, Tim Forell, Rui Liu, De...
WIDM
2004
ACM
14 years 26 days ago
User evaluation of the NASA technical report server recommendation service
We present the user evaluation of two recommendation server methodologies implemented for the NASA Technical Report Server (NTRS). One methodology for generating recommendations u...
Michael L. Nelson, Johan Bollen, JoAnne R. Calhoun...
MM
2005
ACM
371views Multimedia» more  MM 2005»
14 years 1 months ago
Data grid for large-scale medical image archive and analysis
Storage and retrieval technology for large-scale medical image systems has matured significantly during the past ten years but many implementations still lack cost-effective backu...
H. K. Huang, Aifeng Zhang, Brent J. Liu, Zheng Zho...
WWW
2004
ACM
14 years 8 months ago
Edgecomputing: extending enterprise applications to the edge of the internet
Content delivery networks have evolved beyond traditional distributed caching. With services such as Akamai's EdgeComputing it is now possible to deploy and run enterprise bu...
Andy Davis, Jay Parikh, William E. Weihl