Recently, the EU government has put a lot of effort into modernizing its public sectors using advanced information and communication technology (ICT). Together with various univers...
Government e-services available to citizens represent one of the most frequent and critical points of contact between public administrations and citizens. In addition to common se...
Rare category analysis is of key importance both in theory and in practice. Previous research work focuses on supervised rare category analysis, such as rare category detection an...
Being able to formulate useful SQL queries is a fundamental skill required by many software development professionals. Mastering this skill is a difficult process, requiring consi...
This paper takes a pragmatic approach to the design of a task analysis support tool. Instead of proposing a new approach to analysis, it looks at the common requirements for provi...