This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
In this paper we present a simple yet accurate model to forecast electricity load with Artificial Neural Networks (ANNs). We analyze the problem domain and choose the most adequat...
Recent developments of document technologies have strongly impacted the evolution of Web clients over the last fifteen years, but all Web clients have not taken the same advantag...
Web service composition provision which requires efficient coordination of the execution of component services is a critical issue in service-oriented computing. Nowadays, BPEL4WS...
Jun Yan, Phillip Pidgeon, Aneesh Krishna, Jianming...
The AI community has achieved great success in designing high-performance algorithms for hard combinatorial problems, given both considerable domain knowledge and considerable eff...