One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
Ninety million Americans have inadequate health literacy, resulting in a reduced ability to read and follow directions in the healthcare environment. We describe an animated, empa...
Timothy W. Bickmore, Laura M. Pfeifer, Brian W. Ja...
Although existing work has explored both information extraction and community content creation, most research has focused on them in isolation. In contrast, we see the greatest le...
Physical buttons have the unique ability to provide lowattention and vision-free interactions through their intuitive tactile clues. Unfortunately, the physicality of these interf...
Social networking sites (SNS) are only as good as the content their users share. Therefore, designers of SNS seek to improve the overall user experience by encouraging members to ...