Usability problems predicted by evaluation techniques are useful input to systems development; it is uncertain whether redesign proposals aimed at alleviating those problems are l...
In-vehicle navigation has changed substantially in recent years, due to the advent of computer generated maps and directions. However, these maps are still problematic, due to a m...
In this paper we introduce the idea of organizing systems. Through a number of examples from an ongoing ethnographic study of family life, we suggest that organizing systems come ...
Capturing and analyzing the detailed eye movements of a user while reading a web page can reveal much about the ways in which web reading occurs. The WebGazeAnalyzer system descri...
Navigational surrogates are representations that stand for information resources within search engine result sets, e-commerce sites, and digital libraries. They also form the basi...
Andruid Kerne, Steven M. Smith, Hyun Choi, Ross Gr...