End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
This case study describes the adoption of an enterprise identity management(IdM) system in an insurance organization. We describe the state of the organization before deploying th...
Pooya Jaferian, David Botta, Kirstie Hawkey, Konst...
This paper evaluates the input performance capabilities of Velocity Threshold (I-VT) and Kalman Filter (I-KF) eye movement detection models when employed for eye-gaze-guided inter...
Do Hyong Koh, Sandeep A. Munikrishne Gowda, Oleg V...
Implementing an electronic payment system involves striking a balance between usability and security. Systems that allow payments to be completed with little effort on the part of...
Automatic capture technology could enable students to record and index much information—both digital and nondigital—with little extra effort. Can this technology be designed t...