Disk drives are now available with capacities on the order of hundreds of gigabytes. What has not become available is an easy way to manage storage. With installed machines locate...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Abstract. After introducing the concept of mobile agents and potential application domains, we motivate why mobile agent technology is an interesting concept for large Internet-bas...
We describe our real time decision support system; a system that supports information gathering and managing of an investment portfolio. Our system uses the Object Oriented Bayesi...
We present an organisation infrastructure for open MultiAgent Systems built upon a role-based access control model (RBAC), which provides agents with means to enable and control a...