: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Many business solutions provide best practice process templates, both generic as well as for specific industry sectors. However, it is often the variance from template solutions th...
: Formal tools (i.e , tools that operate on circumscribed input using rules, and that contain a model of the workplace in which are to function) are attributed central roles in org...
When arriving to Hong Kong from China, the first difficulty of the new arrival women of the grassroots class is usually environmental stress. Their socio-economic situations often...
The inherent difficulty in supporting human usability in large control systems--such as building environmental and security systems--derives from the large diversity of components...
Robin R. Penner, Erik S. Steinmetz, Christopher L....