This paper discusses the design, development, and use of a performance monitoring tool for Distributed Interactive Simulations (DIS). A typical DIS environment consists of hundred...
This paper is about the evolution of a system prototype called Pensieve whose goal is to support people's reminiscing practices. A number of technologies exist to manage memo...
Dan Cosley, Kathy Akey, Brian Alson, Jonathan Baxt...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Assistance – work carried out by one entity in support of another – is a concept of long-standing interest, both as a type of human work common in organizations and as a model...
Thomas Erickson, Catalina M. Danis, Wendy A. Kello...
Impact assessment (IA) is a key method for the legislator to evaluate policies, norms or regulations currently under development. Experts use IA to gather and analyze input from m...