We study the development of common ground in an emergency management planning task. Twelve three-person multi-role teams performed the task with a paper prototype in a controlled ...
Gregorio Convertino, Helena M. Mentis, Mary Beth R...
Assistive technology for wayfinding will significantly improve the quality of life for many individuals with cognitive impairments. The user interface of such a system is as cruci...
Alan L. Liu, Harlan Hile, Henry A. Kautz, Gaetano ...
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...
In some applications such as filling in a customer information form on the web, some missing values may not be explicitly represented as such, but instead appear as potentially va...
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...