This paper presents a novel type of intelligent agent with a multilingual natural language interface, which retrieves information from within a Web site. This agent, named JaBot a...
In this paper, we study how the performance and usability of web dialogue systems could be enhanced by using an appropriate representation of the different types of knowledge invo...
Four years of research has led to a theory that describes how people assess the credibility of Web sites. This theory proposes that users notice and interpret various Web site ele...
This paper describes a usability study performed on three different e-encyclopaedias, all of which were available on the web, contained similar content and targeted similar audien...
Abstract. In this usability study of phishing attacks and browser antiphishing defenses, 27 users each classified 12 web sites as fraudulent or legitimate. By dividing these users...
Collin Jackson, Daniel R. Simon, Desney S. Tan, Ad...