Improving the usability of government portal sites requires a focus shift from system to user in both research and design. Empirical studies into user behavior are needed to suppor...
Methods for identifying usability problems in web page designs should ideally also provide practical methods for repairing the problems found. Blackmon et al. [2] proved the usefu...
Marilyn Hughes Blackmon, Muneo Kitajima, Peter G. ...
WSDM is an audience driven design method for web sites. By explicitly starting from the requirements of the web sites audience (the users or visitors), WSDM avoids problems caused ...
The rapid growth of social networking sites and web communities have motivated web sites to expose their APIs to external developers who create mashups by assembling existing func...
YouTube has been the Internet success story of 2006. However, when subjected to conventional usability evaluation it appears to fail miserably. With this and other social Web serv...