In the research-in-progress reported here, we adapted the classic Mason and Mitroff characterization of an information system to a web environment. The resulting definition was us...
In this paper, we introduce an implementation for detailed monitoring of user actions on web pages. It addresses the problem that the log data recorded by standard web servers is ...
A high quality of free movement, or mobility, is key to the accessibility, design, and usability of many ‘common-use’ hypermedia resources (Web sites) and key to good mobility...
Simon Harper, Yeliz Yesilada, Carole A. Goble, Rob...
The creation of a complex web site is a thorny problem in user interface design. First, di erent visitors have distinct goals. Second, even a single visitor may have di erent need...
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...