This paper presents a study of collaboration in software design at a large software company. Ethnographic studies of development teams in the field are relatively rare, so this pa...
“Culture” plays an important role in the design field, and “cross cultural design” will be a key design evaluation point in the future. Designing “culture” into modern ...
How soon will firms form alliances with a platform provider? What factors impact the decision and the speed with which firms first move into partnerships with a platform provider ...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
This paper presents a new model for understanding human behavior. In this model (FBM), behavior is a product of three factors: motivation, ability, and triggers, each of which has...