Email worms and the spam associated with them are one of the main operational security issues today because they waste time, money and resources. The high incidence of email worms...
Email use in the context of everyday work practices, or email flow, has not been heavily studied. We present the results of a pair of studies examining how users interlace email w...
Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users' evolving practices. T...
Victoria Bellotti, Nicolas Ducheneaut, Mark Howard...
In this paper we consider e-mail as a task management tool. Our general goal is to restructure the domain of e-mail. The purpose is to make e-mail even more suitable for messageba...