This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
Abstract. Supporting work activities in healthcare is highly complex and challenging. This paper outlines the findings from a usability study of a commercial PC based electronic pa...
Increasing power densities and the high cost of low thermal resistance packages and cooling solutions make it impractical to design processors for worst-case temperature scenarios...
Thidapat Chantem, Xiaobo Sharon Hu, Robert P. Dick
This paper reports on a case study conducted to guide the design and implementation of a group support system. Network analysis of student self-reported interactions was conducted...
Ling Xia, N. Sadat Shami, Y. Connie Yuan, Geri Gay