A mundane but theoretically interesting and practically relevant situation presents itself on social networking sites: the co-presence of multiple groups important to an individua...
A continuing problem in business today is the design of human-computer systems that respect how work actually gets done. The overarching context of work consists of activities, wh...
William J. Clancey, Patricia Sachs, Maarten Sierhu...
The term social cognition is used in the psychology and organizational literatures to denote many different manifestations of the mental representations and processes that underli...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
Multimodal interfaces are designed with a focus on flexibility, although very few currently are capable of adapting to major sources of user, task, or environmental variation. The...