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CANDT
2009
13 years 11 months ago
2009
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
CHI
2010
ACM
13 years 11 months ago
2010
ACM
Following the death of a loved one, bereaved family members use technology in several ways to respond to their loss. However, very little is known about how technology intersects ...
APWEB
2005
Springer
14 years 1 months ago
2005
Springer
Complex structure and varying requirements increase the difficulties in developing domain specific Web Information Systems. People appeal to a smart tool to customize Web Informati...
CHI
2005
ACM
14 years 8 months ago
2005
ACM
As mobile devices become location-aware, they offer the promise of powerful new applications. While computers work with physical locations like latitude and longitude, people thin...
CHI
2004
ACM
14 years 8 months ago
2004
ACM
This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relati...