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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
16 years 6 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
183
Voted
KDD
2006
ACM
191views Data Mining» more  KDD 2006»
16 years 6 months ago
Beyond classification and ranking: constrained optimization of the ROI
Classification has been commonly used in many data mining projects in the financial service industry. For instance, to predict collectability of accounts receivable, a binary clas...
Lian Yan, Patrick Baldasare
CHI
2005
ACM
16 years 6 months ago
Location disclosure to social relations: why, when, & what people want to share
Advances in location-enhanced technology are making it easier for us to be located by others. These new technologies present a difficult privacy tradeoff, as disclosing one's...
Sunny Consolvo, Ian E. Smith, Tara Matthews, Antho...
SIGMOD
2009
ACM
180views Database» more  SIGMOD 2009»
16 years 6 months ago
Indexing correlated probabilistic databases
With large amounts of correlated probabilistic data being generated in a wide range of application domains including sensor networks, information extraction, event detection etc.,...
Bhargav Kanagal, Amol Deshpande
ICSE
2005
IEEE-ACM
16 years 6 months ago
Automatic generation and maintenance of correct spreadsheets
Existing spreadsheet systems allow users to change cells arbitrarily, which is a major source of spreadsheet errors. We propose a system that prevents errors in spreadsheets by re...
Martin Erwig, Robin Abraham, Irene Cooperstein, St...