IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Classification has been commonly used in many data mining projects in the financial service industry. For instance, to predict collectability of accounts receivable, a binary clas...
Advances in location-enhanced technology are making it easier for us to be located by others. These new technologies present a difficult privacy tradeoff, as disclosing one's...
Sunny Consolvo, Ian E. Smith, Tara Matthews, Antho...
With large amounts of correlated probabilistic data being generated in a wide range of application domains including sensor networks, information extraction, event detection etc.,...
Existing spreadsheet systems allow users to change cells arbitrarily, which is a major source of spreadsheet errors. We propose a system that prevents errors in spreadsheets by re...
Martin Erwig, Robin Abraham, Irene Cooperstein, St...